The internet has become an extensive resource of information for homeowners looking for products and services. You have easy access to company details, formal review sites, informal forums and comment boards. All these are very helpful when you need basement waterproofing services Buffalo NY.
Being able to tap into a dearth of information can also feel overwhelming without knowing exactly what you should be looking for in this type of service. While you continue your search by reading company websites, blogs and social media pages, here are a few guidelines to follow for choosing the right contractor.
If you want the best perspective on how well – or poorly – a contractor may perform, talk to previous customers. A successful basement waterproofing contractor has numerous references and will provide them to you without hesitation. Obviously, the contractor will not share negative references. You have a good chance of finding disgruntled customers commenting on social media and review sites. Their opinion might not weigh heavily on your final decision, but it does not hurt to be aware of varying viewpoints.
Visit Review Sites
Next to customer references, review sites have become an invaluable resource for homeowners who need any type of contractor. Some sites require a membership fee to access the information. However, contractors are included on some sites solely based on the service they provide, whether good or bad.
Verify Full-Service Offerings
Your basement can leak water on more ways than one. For each leak, there is a specific repair technique. Some basement waterproofing companies only offer one service such as drain tile that does not address other problems. Before hiring a contractor, make sure they offer a full range of services. They will need to inspect the problem. You do not want to pay a service fee to a contractor that cannot fix your basement problem, then pay a separate company that specializes in the repair you need.
Look for Contractors with a Track Record
Contractors in the basement waterproofing business come and go. This is a crucial factor when considering whether to buy a warranty from the contractor. Most offer a lifetime warranty for services such as a crack repair. Limited warranties may apply to exterior repairs.
However, if the contractor goes out of business six months after servicing your basement, any warranty you purchased is worthless. Look for basement waterproofing contractors with an extensive track record in the industry. This predicts longevity and that the business will still be around when you need it.
Apply your research skills so that you are left with a dry basement.